NOVA laundry, the rebranded laundry division of NCC, is Kuwait's premier provider of laundry services, offering both large-scale operations and personalized services. With a vision to become a regional leader, NOVA laundry serves a diverse range of clients, including hospitals, hotels, ministries, and private customers.
Our upcoming advanced central laundry facility is designed to meet the highest standards of hygiene, quality, and efficiency, ensuring exceptional service and positioning NOVA laundry as a key player in the industry.
Tender Participation: NOVA is positioning itself to participate in larger tenders, including those related to government contracts and large-scale laundry services. With a focus on expanding our client base, we aim to become the preferred laundry service provider for major institutions in Kuwait and beyond.
Central Laundry Expansion: To accommodate our growth, NOVA is planning to expand its central laundry facility, allowing us to handle even greater volumes of laundry while maintaining the highest standards of quality and efficiency.
Comprehensive Laundry Solutions for Every Need
NOVA laundry operates a central laundry facility that caters to major institutions, including hospitals, hotels, and ministries. With a focus on maintaining strict hygiene standards, we provide comprehensive laundry services that include washing, drying, ironing, and folding on a large scale.
NOVA laundry aims to expand its operations beyond Kuwait by franchising its services. This growth strategy will allow us to replicate our success in other regional markets, offering the same high level of service to new clients.
We offer personalized laundry services through monthly subscriptions, allowing customers to enjoy regular laundry pick-up and delivery at their convenience. This service is ideal for individuals and families looking for reliable laundry solutions.
NOVA laundry specializes in handling delicate laundry items, including fine fabrics, garments, and household linens, ensuring they receive the utmost care and attention.
NOVA laundry offers business evaluation services for smaller laundry businesses in Kuwait. By partnering with these businesses, we supply them with high-quality laundry services from our central facility, helping them grow and improve their operations.
With a growing network of 6 branches across Kuwait, including 2 in Mahboula, Bayan, Andalus, and Saad al Abdullah, NOVA laundry is strategically positioned to serve customers across several areas. Each branch provides both individual laundry services and acts as a collection point for larger contracts.
Focusing on customer service through our dedicated app is crucial for creating a seamless experience. Our digital approach leads to happier customers, more efficient operations, and a stronger competitive edge.
Customers can easily place orders, schedule pickups, and manage reservations without visiting the physical store.
Customers can track their laundry pickup and delivery in real-time, providing complete transparency and peace of mind.
Customers can save specific preferences (e.g., washing style), making it easier for repeat orders and offering a tailored experience.
In-app customer support allows users to ask questions or resolve issues instantly, ensuring a smooth service experience.
Features like membership rewards encourage repeat business and strengthen customer retention.
Automated processes and comprehensive order history reduce operational mistakes and improve overall efficiency.